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This is a fantastic clinic in all respects! The front office is very efficient and friendly. The clinic is also extremely clean and welcoming and will accommodate appointments for you during your lunch time which may be theirs. They are also very compassionate to their patients. I had an acute disc herniation in my neck with symptoms down my arm. The Physiotherapist owner diagnosed my condition on the first visit and then recommended I ask my Dr. for an MRI. I had the MRI which confirmed the
Business Reply November 6, 2017
Hi DJ, Thank you for your wonderful and positive review. We are so pleased that we have been able to help you in so many ways as well as get you that MRI sooner than later. It is reviews like this and referrals from happy and satisfied patients like yourself and others over the last 21 years, that has made us a popular choice for patient and Physician referrals in Toronto.
I found my physiotherapy assessment to be very comprehensive and extremely thorough. After my assessment, the physiotherapist explained all his findings to me in detail and I had ample time to ask numerous questions. I have had a herniated disc with pain in my neck and numbness down my arm and fingers for over 6 months. The hands on treatment I received was very gentle to start and the treatment progressed as I made improvements. The area that was being treated was discretely exposed and I never felt uncomfortable at any point. After 3 weeks of regular treatment, I began to have numerous days without symptoms and after 6 weeks of therapy, I am glad to say I am pain free! All this thanks to Russel. Would I recommend this clinic to others? Most definitely yes, I already have! -Dianne
Business Reply February 3, 2015
Hi Diane, Thank you very much for your wonderful review. It was a pleasure having and treating such a motivated patient like yourself. I am so glad that we managed to relieve your symptoms completely and that you did not have to have any surgery. Thank you so much for your regular referrals- they are extremely appreciated! All the best, Russell
These people are not professionals. The Centre for Physiotherapy exacerbated my pre-existing condition to keep me coming back for additional treatments. This is the worst physiotherapy clinic ever.
Business Reply February 7, 2014
Hi Brad, we are truly sorry to hear about your experience. Looking at your treatment dates at The Centre, you had a total of 5 treatments for a chronic problem. At no point during these sessions did you mention that your problem was getting exacerbated or that you were having any issues. In fact on your treatment notes, it was clearly documented that you said you were actually feeling better with more mobility. Because we strive to maintain a high level of customer service and a diamond level experience for all our valued clients at our Centre, it would have been of great value had you mentioned any issues you may have been having at that point during your treatments and not 7 months later. This would have allowed us to be in a better position to rectify and address any potential problems immediately.
I suffer from chronic back pain. When I moved to Toronto, I heard about Russel Lang at The Centre for Physiotherapy. The manual therapy that I received for my back from Russel was unbelievable! I have never had a treatment like that anywhere before. The front office and support staff are excellent as well. Thanks Russel!- AG
Business Reply January 8, 2014
Hi Anne, Thank you very much for your wonderful review. We are so happy that you had such a good experience at our clinic. Our mandate is to provide only high quality physiotherapy services to all of our valued clients. Live Well. Russel
It has been seven years since I initially came to see Russell with a very painful lower back due to a bulging disk. I had tried a variety of treatments in the past which had all helped a bit - but they had all left me back where I started after treatment was completed. It took more than a year of treatment, but at the end of it I was pain free! And with the maintenance plan that Russell recommended, I am still pain free today! Thank you Russell - you and your team have made all the difference! Linda B.
Business Reply November 16, 2012
Hi Linda, We are glad to hear that you are doing so well. You are proof that physiotherapy will be extremely beneficial if you follow the treatment plan designed for you by your physiotherapist. If there is any way we could help you in the future, please do not hesitate to call us. Live Well. Russel
I had physiotherapy at The Centre for Physiotherapy for a chronic back issue. Russel was my therapist. He did a great job diagnosing my problem and really spends quality time with you at each treatment. He clearly knows what he is doing! I am now back working out at the gym on a regular basis without pain thanks to him. I would most definitely recommend Russel and his friedly staff.
Business Reply April 27, 2012
Hi Stephanie, Thank you for the wonderful review. I am glad to hear that you are working out regularly and are still pain free. If there is any way we could help you in the future, please do not hesitate to call us. Live Well. Russel
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