Details
Information
Reviews
Location
Details & Description

Restaurant type

  • Chinese Restaurant,

Cuisine type

  • Asian,
  • Chinese Cuisine,

Dishes

  • Chinese Food,

Atmosphere

  • Family,
  • Casual,

Awards

  • Reader’s Choice Award Winner 18 Straight Years,

Products and Services

  • Restaurant,

Specialties

  • Chinese / Some Canadian Cuisine,
  • Capacity Of 130 People,

Languages Spoken

  • English,
Location
6536 Thorold Stone Rd, Niagara Falls, ON L2J 1B3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

Ratings & Reviews - Far East Restaurant

How would you rate this business?
4/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
10
3
3
3
1
  • Atmosphere:
  • Food:
  • Service:
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rust8642
By

When ordering take-out I have tried many many times to get them to NOT put egg rolls in the same container as the chop suey BUT my request is ignored every time. The egg rolls get soaked by the chop suey juices DUH, it is that hard to do??? Put the egg rolls in a paper bag whatever BUT not in with chop suey OR chow mien. PLEASE... I am giving you one last chance.

Food: 4/5
Service: 2/5
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gree7474
By

During COVID this is the WORST place to order from. Rude, rushed, make mistakes & blame it on you even when the thing they say you o is something you are allergic to! Girl wasted more time arguing than it took to correct. Cut me off talking, put me on hold 5x (probably hoping Id will hang up) & said call back we are busy & gotta go gotta go we are busy. Stop to get it right then. Being busy is no excuse to be rude esp when prepaid. Will never order again. Foods not worth it- Lais plz open

Atmosphere: 1/5
Food: 3/5
Service: 1/5
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AntoninaC439169
By

Always enjoyable and truly authentic. Our evening was great.

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FallsJanie
By

I have eaten at the Far East since the '70s .... The food is always fresh. Served quickly even when they are busy. Chicken balls actually are full of chicken .. not like other places. Serving staff are always friendly and efficient. I would highly recommend this place to anyone .... and I have many times.

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SophieM569
By

I have been a ver...

I have been a very loyal customer to Far East for years. We order take out almost every week once a week. I always leave a generous tip! I went in tonight and ordered some food for my family for my husbands birthday. It's his favorite kind of food, and he's been working really hard.. So I wanted to surprise him and the kids. When I got home, I picked the take out bags up from my passenger car seat, and the bottom of the bag ripped open (being soaked with sauce), leaking sweet and sour sauce absolutely everywhere. Due to it ripping, the two containers that were in it fell out, one of them busting open. I noticed the bottom of one had a huge chunk missing, which what causes the leak in the first place. The food was completely everywhere, and definitely not eatable. I called Far East to explain what happened and I got an incredibly rude response : "Once you leave the restaurant, not my problem." I explained that this container had a hole in the bottom and that it wasn't my fault... I simply carried the bags from the restaurant to my car, and they were sitting perfectly upward on the seat. I said I was a loyal customer and had been coming for years. She told me it was not her issue and that there was nothing they could do. I will absolutely never order here again, and I'll be sure to tell all my friends and family about this poor customer service.

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