The Bradford Exchange

0 Star for Bradford Exchange UNETHICAL BUSINESS PRACTICE - Bradford Exchange keeps your credit card info once you make a purchase with them. Then they keep sending you stuff that you did not order and charge to your credit card without your permission. When complained, they promised to send a return label but never did. After I got the charge reversed on my credit card, I received a collection letter that either I pay for it or return the product at my own expense or my credit will be impacted.

They are absolutely horrible to deal with! Trying to return some items that they sent even though I cancelled 3 times. Now I have made 3 phone calls & still don't have my return labels. NEVER AGAIN!

This company has the worst customer service I ordered a sympathy gift to be shipped to Calgary instead they sent it to my home in Ontario and the item box was damaged and the item broken. I sent two emails no reply finally found a working number and called and told them I am sending it back return to sender and I want a full refund will never order again and surprised they are still in business with service like this. For what you pay for an item you would think they could use bubble wrap.

BIG FAT ZERO STAR **DO NOT ORDER FROM HERE** THEY SELL YOU STUFF THEY DONT HAVE.... YOU ORDER IT, THEN THEY EMAIL SAY I G ITS OUT OF STOCK AND GIVE YOU A NEW DELIVERY DATE FOR 1 MONTH LAYER, AND EBRN THEN IT DONT COME... I ORDER A CHISTMAS GIFT IN NOVEMBER..IT WAS DELAYED TO JANUARY NEVER CAME CALLED THEM AND NOW THEY ARE TELLING MARCH... Pour Customer service DONT ORDER FROM HERE

I ordered my ring July 18th and here we are...September 1st and nothing. It is only being shipped from a few hours away! Will never order from them again. I can get stuff quicker from China!